If you're on the road and need assistance, you can log in to your account, select your Auto policy and Please visit the Get Help Now link under Roadside Assistance on our website. Note that Towing and Road Service is an optional coverage. If you have questions about the coverage on your policy, our licensed representatives are available via chat (Monday - Friday from 9am to 10pm EST; Saturday from 10am to 9pm EST) and via email after hours.