If you have Toggle Renters or Auto Insurance with a monthly payment plan and you make a policy change that increases your monthly cost, you’ll be charged instantly. If your change results in a lower monthly cost, we’ll refund your debit or credit card currently on file, typically within 3 business days. In rare cases, your bank or credit card issuer may be unable to process your refund and will notify us. If that’s the case, we’ll issue you a check with your refund. Moving forward, the policy changes you make will be incorporated into your regular monthly payment.

If you have Toggle Home Insurance or if you have Toggle Renters or Auto Insurance with pay-in-full and you make a policy change that increases your annual policy premium, you'll be charged the difference instantly. If your change results in a lower premium, we'll refund your debit or credit card, typically within 3 business days. In rare cases, your bank or credit card issuer may be unable to process your refund and will notify us. If that’s the case, we’ll issue you a check with your refund.