Find the answers you’re looking for.

If you already have a Toggle account, just log in using your email address and password and you’ll see your policies. If you have a 21st Century account, you can visit www.gettoggle/login and sign in with your email address and password.

If you don’t have a Toggle or 21st Century account, simply visit www.gettoggle.com/activation to create your account. Enter your policy number and date of birth, and click "Verify". Then follow the prompts to successfully set up your online account.

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We’re making upgrades to your experience while keeping the same great coverage. We repeat: Nothing about your coverage is changing during this transition, but now you can make policy changes and take care of your payment instantly online at toggle.com.

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The change from the 21st Century brand to the Toggle brand has no impact on your premium. But due to the increased cost to repair and replace vehicles due to supply shortages and inflation, rates are rising across the auto insurance industry. We do everything we can to keep coverage affordable, but your price may increase with your renewal and therefore during this transition.

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The quickest and easiest way is to log into your self-service account and click “Claims,” then follow the prompts. One of our claims representatives will get back to you asap.

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The fastest way request roadside assistance is to log into your self-service account and head to "My policies" > "Get roadside assistance." This will take you to the HONK platform, where you can request help. You can also call 855-864-1530 and a representative will help walk you through the process.

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With Toggle, you don’t need an app! Our website and self-service portal are optimized for your phone, so you’ll be able to do all the things you need to, including download and print your ID card, make a payment, make changes to your policy, file a claim and more.

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We think the best way is to log into your self-service account and click “View your policy” > “Edit policy” and make whatever changes you need.

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Please log into your self-service account, then under “My Profile” you can view and edit your contact information.

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We don’t allow the named insured or their spouse to update their driver's license numbers. But for other household drivers, there are three easy ways to get this done: Call us at 855-864-1530. Chat with us on toggle.com from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, and 10:00 a.m. to 9:00 p.m. ET Saturday. Email us at support@gettoggle.com.

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We do our best to conserve paper and provide real-time updated documents in your self-service account. If you haven’t opted into our paperless program, you will still get your documents in the mail. But we highly recommend going paperless – live cleaner with less clutter while having the most up-to-date policy info at your fingertips.

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So, you want to simplify your life and go papercut free? Good call! Just log into your account and click on “My profile” > “Paperless” > “Update” to stop getting paper mail.

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To add a new vehicle to your Toggle policy, simply log into your self-service account at www.gettoggle.com and click “View policy” > “Edit policy” > "Next: Edit". Then scroll down to the vehicles section and click “Add vehicle.” Fill out the vehicle information and click "Add vehicle". Then click "Next: Coverages" > "Next: Add Ons" > "Next: Review Edits". This is where your updated policy premium and current amount due will be shown. Then click "Confirm" and "Pay $___" to process your payment. The policy changes you make will be effective immediately and new policy documents, such as ID cards and Declarations Page, will be available immediately in your online account.

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Please log into your self-service account and look under “My policies” > “Download ID cards.” You can save them directly to your digital wallet or print a PDF. With the transition to Toggle, all transactions are instant, and ID cards will be updated and immediately available online.

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Toggle ID cards will only list the primary named insured and their spouse. All other drivers will be listed on the Declarations Page. The ID card is still valid for all vehicles on the policy. 

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Unfortunately, we don’t offer SR-22 documentation.

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Unfortunately, we don’t offer non-owner policies.

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For policies enrolled in autopay, we are not able to take an early payment. Your payment will be drafted the evening before the scheduled due date.

For policies not enrolled in autopay, yes, a payment can be processed before your due date. You can log into your self-service account and make a one-time payment. If the policy term has not yet started, you can call 1-855-864-1530, select Option 1 and then Option 1 again, to make a one-time payment.

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Yes, most payment methods are still available. Please log into your self-service account and click “My payments” to see your payment options and account balance.

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With Toggle, the payment due date is based on your policy effective date. Unfortunately, we are unable to change the payment due date on a policy. To choose a new due date, the current policy would have to be cancelled and a new policy would need to be created with an effective date on or after your preferred payment due date. Keep in mind that our policy payments are charged or drafted the evening before the payment due date, so if you want your payment to draft on the 16th day of each month (for example), your new policy should be effect on the 17th day of the month.

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Yes, if you had your bank account information saved when you policy was with 21st Century, you can continue to use your checking or savings account. If we don’t have your bank account information saved yet, you can still use your debit card to make a payment from your bank account. We plan to add the ability to save new bank account information as a payment method in your self-service account soon!

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