We’ll automatically deduct your monthly premium at the start of your subscription period each month from the credit or debit card you provided. Need to change the card on file? You can change your credit or debit card under Account Settings on the My Coverage page when logged in to your Toggle account. At this time, we’re only able to accept debit and credit cards for payment online. We unfortunately cannot accept pre-paid or reloadable-style card types. If you prefer to pay by paper check (New Jersey customers only), please contact customer support at firstname.lastname@example.org. Please note that choosing to pay by paper check means that your coverage will not be effective until we receive your check and payment is successfully processed.
Toggle is set up to have monthly recurring costs that automatically deduct from your credit or debit card on file, similar to a subscription service. At this time, we do not have the option for customers to pay for a year or six months in advance.
If your recurring monthly charge fails, we will let you know so that you can make any adjustments to your debit or credit card on file to keep your Toggle policy active. We’ll attempt to re-bill the card you have listed with Toggle twice more before we’ll need to cancel your Toggle policy for non-payment.
We're so sad to see you go! Refunds are processed the same day as policy cancellations and may take up to 3 days to be credited back to your card on file. Please note that at Toggle, we don't charge any initiation or set-up fees to get your policy started. However, we do retain the first month's policy premium if you need to cancel in your first month after buying your policy. (In CA, we refund up to the first $40.) If you request to cancel your auto policy within the initial policy term, any refund due will be computed on a 90% of a daily pro rata basis for the full term premium.