Find the answers you’re looking for.

How do I do things like update my policy address, add an interested party, change vehicles, or add a driver?

We think the best way is to log into your self-service account and click “View your policy” > “Edit policy” and make whatever changes you need.

How do I update my phone number?

Please log into your self-service account, then under “My Profile” you can view and edit your contact information.

How can I update/change my driver’s license number?

We don’t allow the named insured or their spouse to update their driver's license numbers. But for other household drivers, there are three easy ways to get this done: Call us at 855-864-1530. Chat with us on from 9:00 a.m. to 10:00 p.m. ET Monday through Friday, and 10:00 a.m. to 9:00 p.m. ET Saturday. Email us at

Will I receive documents in the mail?

We do our best to conserve paper and provide real-time updated documents in your self-service account. If you haven’t opted into our paperless program, you will still get your documents in the mail. But we highly recommend going paperless – live cleaner with less clutter while having the most up-to-date policy info at your fingertips.

How do I stop receiving mail and get all communication via email?

So, you want to simplify your life and go papercut free? Good call! Just log into your account and click on “My profile” > “Paperless” > “Update” to stop getting paper mail.